Terms of use and payment
1. Account
You sign in with a one-time link sent to your email address; there is no password. Opening the link confirms that you control the address. Keep access to that mailbox: it is how you sign in and how alerts and receipts reach you.
2. Plans and prices
Prices on the Pricing page are in US dollars and exclude VAT; VAT 10% is added when you top up your balance. Plans run for one calendar month or twelve months and are renewed by buying again — the new period is added to the end of the current one. Nothing renews or charges automatically: when a plan ends, the account returns to the Free plan and your data stays.
3. Prepaid balance, invoices, refunds
DeskSEO is paid from a prepaid balance topped up with PayPal, from $10 per top-up. Listed prices exclude VAT; VAT is added at checkout / top-up. Each top-up is invoiced for the exact amount you pay (VAT included); using your balance is not invoiced again.
Top-ups cannot be withdrawn or refunded as cash or bank transfer; every refund goes back to your balance. Example: an AI visibility run in which the AI could not answer any question is refunded in full to your balance.
4. Search Console
You add the DeskSEO service account email with Restricted (read-only) permission yourself and can remove it at any time. DeskSEO only reads the performance report (clicks, impressions, position, queries, pages) and never changes anything in Search Console. Data is shown only to accounts that verified they manage the site.
5. The checker
The checker identifies itself as DeskSEOBot; each check fetches the homepage, robots.txt, the sitemap, the share image and a few sample internal links (details). Only add domains you manage or are allowed to test. Automated or bulk use of the free tools to scan sites you do not manage is not allowed and is rate-limited.
6. Limitation of liability
Scores, alerts and AI measurements are automated measurements at the time they are taken; Search Console figures are provided by Google. There is no guarantee of rankings or traffic.