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When customers ask AI, does it mention you?

More and more people ask an assistant "which one should I choose" instead of clicking through search results. DeskSEO measures that: it asks an AI the exact questions your customers ask and records whether your brand comes up.

Start a run

How it works

  1. You enter your brand and the questions

    Your brand name, other names people use, and your domain. Then 3–10 questions customers ask — without your name in them, for example "Which accounting software is best for a five-person agency?". DeskSEO suggests starter questions for your niche that you can edit.

  2. DeskSEO asks the AI like an ordinary user

    Each question is sent on its own, with no instruction that mentions you. The model used for measuring is Anthropic's Claude; answers are stored word for word so you can read them later.

  3. Mentions are recorded

    DeskSEO looks for your name (case- and accent-insensitive, including alternative names and your domain). When you are mentioned it quotes the sentence and your position in any list of recommendations. You end with the share of questions that mention you.

Price

$0.10 per question (excl. VAT), paid from your DeskSEO balance before the run. If the AI cannot answer a single question, the whole run is refunded to your balance.

Read the result properly

One run is one sample: the same question can get a different answer next time, and ChatGPT or Gemini learn from other sources. Measure again after each round of content work and look at the trend, not a single run. Guide: how to measure AI visibility.

Questions

Why should the questions not contain my brand name?

Because the point is to learn whether the AI mentions you on its own when someone asks a general question such as "which provider is reliable". Ask about your brand by name and the AI will always talk about you, so the measurement means nothing.

Will ChatGPT or Gemini give the same answer?

Not necessarily. DeskSEO measures with Anthropic's Claude model. Each assistant learns from different sources and answers differently; a run here is one sample, not a verdict for every AI.

How do I get mentioned more often?

Publish pages that answer the exact questions customers ask, let AI crawlers read your site (check it with the free AI bot checker), earn mentions on other trustworthy sites, and keep your brand facts consistent everywhere.